Kona Community Hospital - Emergency Room

Souvenir Kiona 

on Google

a week ago

I called Kona Community Hospital today to check on my dad in the Emergency Room, and the operator named Cindy was very rude. I was still talking when she suddenly hung up on me. That was extremely unprofessional and hurtful, especially when I was already worried about my dad’s condition. I understand hospital staff can be very busy, but a little compassion and patience make a big difference for families calling in distress. I truly hope this is addressed so others don’t have to experience the same treatment. 

Haley Bell 

on Google

2 weeks ago

After being referred from urgent care to the ER, I was pleasantly surprised to have the best emergency room experience I’ve ever had. From intake to triage, every nurse and staff member, along with NP Trigatzi, were absolutely phenomenal. Their compassion, patience, thoroughness, and efficiency truly stood out. I’ve never had a positive experience at this hospital before, but this visit completely changed my perspective. I’m proud to see such dedicated providers of the generation I call my own, leading the way in our communi... read more

Lorenzo Di Biagio 

on Google

2 months ago

Nostro figlio non si è sentito bene mentre eravamo alle Hawai'i, febbre molto alta e letargia. In Italia avremmo chiesto alla pediatra di famiglia di visitarlo, ma qui all'estero, per sicurezza, l'abbiamo portato al pronto soccorso del Kona Community Hospital, dopo aver aperto la pratica con l'assicurazione. Il medico ha svolto una visita scrupolosa, anche attraverso analisi di laboratorio, ci ha rassicurato e dato indicazioni molto precise. Dagli infermieri ai dottori, sono stati tutti sollieciti e gentili. 

Finn Swett 

on Google

2 months ago

Staff restrained me after presenting to the hospital in a mental health crisis. I was stripped of my clothes and strapped to a bed with random security guards watching me with their phones out and no one able to help me for hours. After a couple hours I talked to a doctor and was let go for the confusion but no one in the large group of people there was any support for the actual health concerns. 

Anthony 

on Google

2 months ago

While vacationing, my wife had an emergency medical situation which necessitated surgery. EVERYONE at this hospital truly worked with a genuine sense of "ohana". We felt as if they really cared for us by going out of their way to make a tough situation into a pleasant one. We thank you from the bottom of our hearts. Anyone visiting the Big Island has to understand the medical professionals are working with 20% of the tech that the mainland has. Additionally, you are one a volcanic island in the middle of the Pacific, but des... read more