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5903 Wake Forest Hwy, Durham, NC, 27703, United States
Get directionsThe quote was fair, and the technician quickly diagnosed a clogged filter as the culprit for the unit's inefficiency, completing the repair in under an hour. Compared to a previous visit from another company where parts had been unnecessarily replaced, this experience was more straightforward and efficient.
I expected a straightforward installation, and that's exactly what happened; the technician worked efficiently and finished up in under three hours. Comparing this experience to my previous one with a different company, I appreciated how they explained the new system's features without rushing me through it.
Compared to another quote I received, their service was quicker, with the technician resolving the cooling issue in under an hour by cleaning a clogged filter and recharging the unit. The price was fair considering they followed up with a courtesy check two weeks later.
Initially, I was uncertain about the effectiveness of portable AC repairs, but after they spent nearly an hour resolving a persistent cooling issue and thoroughly checking for leaks, the unit has been running smoothly for over a week now.
Feeling the cool breeze again is such a relief! The technician arrived promptly and quickly diagnosed the issue with my A/C. His expertise and friendly demeanor made the whole experience smooth and stress-free. Highly recommend!
Ko-Z Heating & Cooling has a 5 star rating with 67 reviews.
Ko-Z Heating & Cooling is open now. It is open 24/7.
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