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K&k Insurance Group, Inc.
- Insurance
- Fort Wayne, IN
About this business
Location details
1712 Magnavox Way, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I definitely do not recommend this company. They are unresponsive, lazy, and don’t seem to care about their clients. I bought liability insurance over a month ago, they can be bothered to post it on the website so the city can verify it. It’s a joke, do your self a favor and use another company. They don’t call back, I have to continue to call them back, and I have spoken to Molly, but she does not do what she says that she will do. So annoying just do not use them.
I've been trying to contact someone for months now regarding a claim. I've left voicemails, emails, everything. No response. Apparently my claim is irrelevant to them. Absolutely ridiculous. I can now see why there is so many 1 stars. I'd give none of there was an option. And I noticed they responded to all the good reviews but didn't bother to contact anyone who had serious complaints 😂 what a joke.
I had a very bad experience with K&K insurance company. I tried to make a claim on my wedding event cancellation because we have no guests attending. My fiance (now husband) and I moved to the city that we planned to have the wedding alone and we have no family or friends that live here. We're both middle aged and so most of our guest list is older people who don't travel very much. The location isn't good so we decided to cancel rather than postpone which is what we would have done if we had known the insurance company was ... read more
It has taken TWO WEEKS to get our address changed on our proof of insurance. I am still waiting. No repsonses until yesterday, and then told could take 7-10 days? Absolutely unacceptable. Lazy, no communication and very unprofessional.
3/25/16 I am very dissatisfied with this company and the inability to speak to anyone regarding my claim. USA hockey should be looking for some other agency to represent their members. HORRIBLE SERVICE! 3/29/16 My concerns have since been addressed by Janine and the claim has been paid. Thank you for your assistance. Isn't customer service what doing business is all about? Thanks again Janine and K&K
Frequently asked questions about K&k Insurance Group, Inc.
How is K&k Insurance Group, Inc. rated?
K&k Insurance Group, Inc. has a 3.2 star rating with 26 reviews.
When is K&k Insurance Group, Inc. open?
K&k Insurance Group, Inc. is closed now. It will open on Monday at 8:00 a.m.
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