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The Kissimmee Utility Authority owns, operates and manages the municipal electric system established by the city of Kissimmee, Fla., in 1901. KUA is one of the five largest utility companies in Florida. Its more than 300 employees serve approximately 58,000 customers in Kissimmee and surrounding areas. The company owns and operates the Roy E. Hansel Generating Station and the Cane Island Power Park. It provides a variety of services, including utility services, KUA.net Internet services, phone services, home security plans a... read more
1701 W Carroll St, Kissimmee, FL, 34741, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
this is NOT a kua dollar
Poor customer support
Poor customer service. And lack of care. I am writing to formally address KUA regarding an appalling experience. The conduct displayed by this individual is deeply troubling and reflects poorly on KUA. In Nov. 26, 2024, we moved into our new home and promptly contacted KUA to transfer the electricity account to our name. At that time, there were no issues with our service, and we received no notice, statement, or warning that the electricity might be disconnected. We had electricity- we called to make a new account since we ... read more
Kissimmee Utility Authority has a 3 star rating with 329 reviews.
Kissimmee Utility Authority is open now. It will close at 6:00 p.m.
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