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Kirtland Auto Center

3.0

About this business

Location details

7564 Euclid Chardon Rd, Kirtland, OH, 44094, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.046 reviews
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Dianne P.'s profile image
Dianne P. 
10 years ago

We had body work done, paid by insurance. Bill did a wonderful job. Car looked beautiful when finished. 

Tony H.'s profile image
12 years ago

Overcharging, poor quality, and dishonest. Need I say more? 

Jenny C.'s profile image
Jenny C. 
12 years ago

Yes, get everything in writing with these guys. I purchased a trailblazer and while on the lot they claimed someone took the 3rd brake light. Promise to get me one in the next week well it has been 2 months and nothing, meanwhile my back carpet is getting wet among other things. It off to we will go. DO NOT DEAL WITH THESE GUYS 

Jonathan D.'s profile image
Jonathan D. 
12 years ago

Quality Workmanship (little expensive) – In September 2010 my 74 year old mom's 2000 dodge van engine threw a rod through the block while on a trip to the Cleveland area. Kirtland Auto towed her van in and gave her a ride to a car rental company. They found a used scrap yard engine and installed it for her. When she called me and told me where the van was I immediately looked for reviews and after reading some of them i was very worried that my mom was going to get ripped off and end up with a piece of crap. However when i f... read more

richard f.'s profile image
richard f. 
13 years ago

crappy employer – I used to know a guy who worked for Bill, He is a real piece of work, driving around in his Rovers pampering his fat evil wife, all the while making his employees work with no benefits no sick time not even vacation time, he will not even pay overtime (which in this area is a crime regulated by the government, and yes he has been turned in multiple times). When child support tried telling him by law he had to deduct money from one guys paycheck his wife said "oh we don't do that here" the child support woma... read more

jwilliamsoh's profile image
jwilliamsoh 
13 years ago

Good service – I have read the reviews here and it is a shame that folks have had the problems that they have reported. I have dealt with Lee each time I worked with the company. He is very nice, follows up and I have no problems with him at all. My first experience with Kirtland was my having an engine shipped to them and having them install it into my 2004 Mitsubishi Endevour. ; no problems. They even picked up the car for free and the job was done timely and with no problems. I am about to pickup the car now for its secon... read more

ai032003's profile image
ai032003 
13 years ago

Has anyone had a good experience buying a truck from this bu – Talking with the Honda dealership he moves a lot of Ridgelines. Anyone happy with a buy from Kirtland? Thanks 

ant302's profile image
14 years ago

Read the review's before you buy here DO NOT SHOP HERE – The other review is 100% correct we purchaced a car from him and paid cash and when the title arrived come to find out that it was a salvage/rebuild whitch to me is junk and resale value is trashed so now everything is happeing to this car (check engine,abs went out,airbag light)the dash board looks like a christmas tree and the car only has 25k the problem is that it was totaled out car and who knows what happened to it so i'am stuck with this car and out all my money... read more

DyannDavison's profile image
DyannDavison 
16 years ago

Use extreme caution when doing business with Bill Ray and Kirtland Auto Center! – Be very careful if you must deal with Kirtland Auto Center. Make sure that everything is clearly in writing and any warranty is also written. This business owner has many unhappy customers! If you are considering purchasing a car from them, either off the lot or by auction, again make sure everything is understood in writing before you give them any money. Also, make sure to have the vehicle that you are intending to buy inspected by another bo... read more

Frequently asked questions about Kirtland Auto Center

How is Kirtland Auto Center rated?

Kirtland Auto Center has a 3 star rating with 46 reviews. 

When is Kirtland Auto Center open?

Kirtland Auto Center is closed now. It will open at 8:00 a.m. 

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