Kirkwood Manor

Ron D. 

on Citysearch

10 years ago

We have used three different nursing homes in the New Braunfels area and one in San Marcos over the years with my parents. I want to be fair on this because I think all nursing homes are motivated by profit, and that not necessarily bad. But, you need to understand that at times these facilities will be under staffed. I found the food at Kirkwood to be on par with…well, hospital food. It wasn’t bad, just not gourmet. I found the nursing staff to be technically competent but stretched thin at times. The facilities always smel... read more

peggy c. 

on Citysearch

11 years ago

The staff @ Kirkwood Manor leave everything to be desired. My family member was very unhappy there because he never got his meds on time, in fact went to the nurses station to get his meds more than once. The food was horrible. All Kirkwood Manor cares about is the buck they bring in. Point in case, they discharged my family member because there was no way for us to pay the 142 dollar co-pay that I had told them up front we couldn't pay @ which time I was told not to worry about it, that the co-pay could be waived, it had be... read more

James A. 

on Citysearch

11 years ago

DO NOT LEAVE YOUR LOVED ONES IN KIRKWOOD MANOR!!!!! Nursing staff is lazy, incompetent and understaffed. Food is horrible and lacks any nutritional value. Our father was in Kirkwood a little over two weeks and hated every minute. He died in Kirkwood, don't make the same mistake we did. Look for a better facility. 

Poisoned 

on Citysearch

12 years ago

While some of the staff members are fantastic, others leave something to be desired. A family member has been there for only a week and can't get her medications with any regularity. I asked for her pain medications repeatedly for five hours one day with no results even though she should have had them every two hours. We asked a staff RN to assist her in going to the bathroom and were refused with the excuse that she was wearing an adult diaper so they would just change her later. Morning assistance going to the bathroom too... read more

paytonpizza 

on Citysearch

15 years ago

Looking for the place for mom – After mom fell and broke her hip she spent 2 weeks in the hospital. Her progress was very poor and they said she would not be able to get back to her old self. Well, after a 3 month stay in Kirkwood's rehab unit she did so well they scheduled a home eval. I am happy to report she is home now but misses all the attention she recieved.