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Kirby Vacuum Sales And Repairs
- Retail
- Decatur, GA
About this business
Sells, services and repairs all Kirby vacuums. Repairs and services all vacuums and shampoo systems. Offers a wide array of authentic Kirby products including bags, belts, and shampoo solution. We also offer extra accessories for the Kirby systems of old generations and the new.
Location details
4336 Covington Hwy Suite 100, Ste 100, Decatur, GA, 30035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 5:00 p.m. | |
| Tue | 10:30 a.m. to 5:00 p.m. | |
| Wed | 10:30 a.m. to 5:00 p.m. | |
| Thu | 10:30 a.m. to 5:00 p.m. | |
| Fri | 10:30 a.m. to 5:00 p.m. | |
| Sat | 10:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
This vendor is overpriced for parts and or services. Also, I wasn't pleased the quality of work provided. Customer service skills are lacking and adjustments should be made. I'm in the process of finding another provider even if it means driving an hour to Marietta.
Update after theirReply: I still definitely would not recommend buying a Kirby from any of the locations!!! Most Kirby sales are in the field so I am referring to the brand itself but since you want to mention exact location the Sales person is from your location. At the end of the day you do business with Merchant Acceptance reason your customers are dealing with them so it’s not totally them alone.
I tried to avoid this location because it takes forever for them to have the bags and other supplies I need in stock so im already annoyed with them, but i never heard back from Conyers so I took my machine here. My machine has a burning smell when I use it and a rattling sound when its pushed. The guy turned the machine on and back off and said "its something you did". What? He never pushed it to hear the sound nor smell what I smell at home. Furthermore, I have to pay a $69 diagnostic fee!! I've had this machine less than ... read more
Very poor customer service. I walked into this establishment and was not greeted with a hello. I informed the gentleman about the issue with my vacuum and was told, “You owe 69 Dollars”. Also the place was not clean. I have never ever been treated this way. Consumers please find another Kirby distributor. Visit the Kirby.com site or call customer service.
I took a bissell vacuum to them and they charged 30$ to open up it up. called and said it was stopped up and it would cost 30 more dollars to fix it. I pick it up after it is supposed to be fixed and it is still not picking up. I go buy a screw driver and open it up and all along the belt was broke and that was the reason it was not picking up. This place is a rip off. Please do not take your vacuum cleaners here. I spent $60 dollars for a part that cost me 4$ on Amazon.
Frequently asked questions about Kirby Vacuum Sales And Repairs
How is Kirby Vacuum Sales And Repairs rated?
Kirby Vacuum Sales And Repairs has a 2.8 star rating with 34 reviews.
When is Kirby Vacuum Sales And Repairs open?
Kirby Vacuum Sales And Repairs is closed now. It will open tomorrow at 10:30 a.m.
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