Kingscliff Accommodation & Property Management

Alison Mayhew 

on Google

6 months ago

This was one of the worst experiences I’ve had with a company. They falsely advertised the property with a dryer and dishwasher . When questioned it was difficult to contact them . The property we stayed in “Denaway house” Pottsville was filthy , the bathrooms were outdated and cabinetry was falling apart . The stove top was faulty and there were rodent droppings through the property. We stayed in 2024 after a family funeral for some time out. It was far from pleasant and distressful for our young grieving children . We trie... read more

T A 

on Google

7 months ago

Appalling! Twice, we've had the misfortune of dealing with these people. We booked our stay over 3 months ago, and they advised it was cancelled a week prior to us leaving with no reason given. They don't take any ownership of issues and have no interest in helping you to resolve them. Don't expect anyone to respond to your messages/emails. Had to rate as 1 star cos there's no lower rating to select. 

Roz Bailey 

on Google

a year ago

We weren't impressed at all! When booking we requested a cot and checked with a follow up email 3 days before arrival and told a cot would be supplied. No cot on arrival but they did drop one off. I left some property behind and rang to give details. The next day I received a call telling me the cleaner had found my property and asked me to send a self addressed prepaid envelope to them which I did. I waited but nothing was sent to me. I left a msg on their machine...no reply. Rang and spoke with them 4 more times over the n... read more

Lauren Murphey 

on Google

a year ago

Shocking company. Incompetent at their jobs, terrible customer service, can't even organize a decent cleaner for their stays and have the mentality that everything is too hard. 

Katie Cook 

on Google

2 years ago

Great apartment! Very spacious, kitchen is well equipped, great quality lounge and televisions which have been updated since the phots were taken. Coffee pod machine is no longer there, but there is a free coffee machine in the Bale foyer. We will definitely stay here again.