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King O'Rourke Cadillac Service
- Automotive
- Smithtown, NY
About this business
Location details
756 Smithtown Bypass # 101, Smithtown, NY, 11787, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
This is a reply to the response from King O'Rourke to my review under Brittany Nierman - Them: Brittany, your vehicle currently has 117,859 miles and shows significant gaps in regular maintenance, which is especially concerning given that you’ve begun averaging 30k per year in 2024. As a vehicle owner, it’s important to maintain routine service to ensure longevity and avoid issues when your vehicle does fall outside warranty coverage. Response: My engine was replaced by your facility at around 70k miles, so to mislead the re... read more
Brought my new (used) 2012 SRX for a look over as well as address some minor yet irritating electrical issues that a vehicle this age sometimes develops despite being pretty well maintained by the previous owner. Not only did service compliment the condition of the vehicle but they addressed all of my concerns rapidly and with complete professionalism. I even received a complimentary car wash in addition to my experience with Rose and the veteran tech who was exceptional.
They said my parents cadillac dts had a cracked block, broken window,etc. Lucky their son knows about repairing cars. One of the hoses was loosened up to represent a coolant leak(cracked block). And the rear window was unbolted from the track. The person in charge of this should be thrown in jail. I just wonder how many times they got away with this. Never trust the king.
Horrible service do not buy a GMC or Cadillac. No professionalism in this dealership have been waiting over an hour to speak to the service manager who is jerking me around now I’m trying to speak to the general manager and still waiting. My car has been in service three times for the same problem ridiculous and not one person to talk to. Seven people behind the desk in the service department and only one person can deal with an issue Mike , the service manager, who is nowhere to be found try to contact the general manager. ... read more
Frequently asked questions about King O'Rourke Cadillac Service
How is King O'Rourke Cadillac Service rated?
King O'Rourke Cadillac Service has a 1 star rating with 1 review.
When is King O'Rourke Cadillac Service open?
King O'Rourke Cadillac Service is open now. It will close at 4:00 p.m.
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