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9765 Basil Western Rd, Columbus, OH, 43110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shawn fit us in next day to replace our broken RO tank. We go through a lot of water with 5 kids all in sports, so he was a lifesaver getting our system repaired so quickly!
Alec was great! Explained things very well, was quick and efficient. Great experience.
Sean was great at getting our water softener back up and running, came back next day after getting part we needed so we didn't have to wait. He was so nice to explain things to us and kept in contact at all times when he was on the way to our house. Thank You!
This product flooded my basement. They provide no actual instructions on how to service anything yourself. I had to pay for a service call where I was told my equipment was malfunctioning and that they would need to order a new head for my tank. Second service guy shows up without any appointment or notice. Then he tells my wife the machine is fine and I’m stuck with a $200 bill for them doing nothing. Do yourself a favor and get a much cheaper (and better) water softener elsewhere. I truly believe they are avoiding replacin... read more
I don’t usually write reviews, but Alec Knopp absolutely earned this one. Long story short — this guy practically saved my life. My water system went down at the worst possible time, and Alec showed up like a hero. He didn’t just fix the issue — he explained everything, went above and beyond, and made sure it was running better than ever. At this point, he’s the only person I trust to work on my equipment. Give this man a raise — he deserves it. A true professional and an even better human being. Eternally grateful, Alec. Yo... read more
Kinetico Incorporated has a 4.5 star rating with 416 reviews.
Kinetico Incorporated is closed now. It will open tomorrow at 9:00 a.m.
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