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102 5th Ave, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Deeply disappointed by the misleading marketing and billing practices. The clinic advertises a specific service at a stated price, but that service is not actually available at that rate. This kind of bait-and-switch feels predatory and especially troubling in the context of women’s health, where trust and transparency should be foundational.
To be clear, this review is not a reflection of the staff or the care I received. The service itself was smooth, and every staff member I interacted with was kind, professional, and helpful. The one-star rating is due entirely to what happened after my visit. Nearly a year later, I began receiving repeated texts and emails claiming I owed money for services that I had already paid for in full. I verified my records, confirmed payment, and contacted Kindbody. I was told it was a system error and assured the notices would stop... read more
I would not recommend Kindbody. From my experience, they do not care about patients—they care about money. Be very careful and know exactly what you’re getting into before starting with them. They have hidden fees, and it feels like every week you’re being charged for something that was never clearly explained upfront. Even when you’re told you’re insured, you still end up getting billed later. The lack of transparency is extremely frustrating. What makes this even worse is that this is heartbreaking and completely unnecessa... read more
Don't be fooled by the shiny website and nice offices, like many other fertility clinics its a bunch of departments that don't talk to each other and enforce administrative efficiency objects over patient centric care. During my first consult they told me as soon as your labs and follicle count are back we will submit a pre-authorization. Wrong- they refused to submit it for 3 weeks because "a lot of plans change in the new year". Okay well here is proof my plan is not changing and none of the benefits are impacted by the ch... read more
Kindbody - Flatiron has a 3.7 star rating with 210 reviews.
Kindbody - Flatiron is open now. It will close at 6:00 p.m.
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