Kimpton Rowan Palm Springs Hotel

Yvan Reps 

on Google

a week ago

Terrible hotel. We forgot our passports in the hotel safe, realized the next day and were told on three separate calls that they didn't have them. On the last call I mentioned we would be filing a police report and miraculously they called five minutes later that they'd found them. Not willing to courier them so we had to drive back from LA to ensure we received them before our flight 4 days later. They still haven't provided a folio with the room charges. Absolutely awful staff. Rooms are nice and the location is good but n... read more

Linda MacLean 

on Google

3 weeks ago

Tina in group billing is so competent and professional. She is a problem solver and willing to go the extra mile to resolve any customer problems. "Above and beyond" service. My organization spent 4 days at the Rowan for meetings. 

Michael Hoe 

on Google

3 weeks ago

Nice convenient location in downtown Palm Springs 

J Davis 

on Google

3 weeks ago

We cannot recommend Kimpton Rowan enough. When we checked in, Caesar did his best to accommodate our request for quiet rooms. We had 2 rooms and they both met or exceeded our expectations. But what impressed me the most is not the room but their service. My brother has a disability and by the time we finished our welcome drinks in the lobby, they had already provided the chair I asked for in his room. I really appreciated that. All staff members were cheerful and proficient. Valet was great. Only on the last day of our stay ... read more