This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Killeen Ford Service Center
- Automotive
- Killeen, TX
About this business
We made your Ford the superior vehicle it is today and we want to ensure it remains that way - whether it's taken you 10,000 miles or 100,000 miles. That's why Killeen Ford offers Ford service and repair, so you have access to the latest specialized technology and precise analysis from Ford trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle.
Location details
3301 E Central Texas Expy, Killeen, TX, 76543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Henry was great. The service was completed quickly.
Schedule a 9:00 am appointment to have a software update. Receive a call the day prior reminding me to be on time or else… I show up on time and am asked if I’m going to wait. I say it depends on how long it’s going to take. I’m told 4 hours max so I hang around Killeen waiting for it to be completed. After several times of checking my app and seeing the vehicle hasn’t been moved or touched in 3.75 hours I go back in and see the service advisor. Ask her the status and she matter of fact states the vehicle is in the shop hook... read more
Took my Ford Bronco (a year old) in because the driver's rear window starting rolling itself down. I was told when I arrived for my scheduled appointment at 8 am that I wouldn't get my car back same day. Then, I was told that the window is working now - nothing wrong with it. Finally convinced them there is something wrong with it, and they said they needed to order a part. Would call me when it arrived. Never received a phone call. Left several messages for my service tech as well as with the manager. Get transferred around... read more
Worse maintenance experience in my life! Took my truck to Ford Killeen because it was stuck in 4x2. Received a video from the mechanic stating that it happens and there’s a process for resetting it. They kept the truck for a week for diagnostic. The service representative still ordered parts and tried to charge me $2000 despite me asking for a service quote that was not provided. Ford is a complete ripoff, and I wouldn’t recommend them to anyone.
This dealership is probably the worst I ever ever dealt with I will never be coming back in fact I'm considering getting rid of my ford just to avoid having to get warranty issues fixed in a place like this again...
Frequently asked questions about Killeen Ford Service Center
How is Killeen Ford Service Center rated?
Killeen Ford Service Center has a 4.2 star rating with 198 reviews.
When is Killeen Ford Service Center open?
Killeen Ford Service Center is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com