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Kiehl's Since 1851
- Beauty
- San Mateo, CA
About this business
Location details
135 Hillsdale Shopping Ctr, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Terrible return experience, the sales woman said she worked there for 13 years, extremely rude in attitude rejected return of Kiehl's product that I purchased. I'm a Kiehl's user for more than 10 years but I'll switch to other brands...
Terrible experience returning items, their online service is junk!
Customer service here is amazing. Did a skin analysis with Stephany, and she was very thorough with her explanation
They refuse online returns, claiming their return system is down, yet I can still make purchases. Quite absurd.
Worst customer experience, ordered in-store pickup 4 days ago, tried to pickup twice (no email with confirmation of order pickup), no success. Second time consultant literally got my order, but was asking me to pay second time, with excuse that they have some kind of issues…
Frequently asked questions about Kiehl's Since 1851
How is Kiehl's Since 1851 rated?
Kiehl's Since 1851 has a 3.8 star rating with 35 reviews.
When is Kiehl's Since 1851 open?
Kiehl's Since 1851 is closed now. It will open at 10:00 a.m.
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