Kiehl's Since 1851's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Kiehl's Since 1851

3.0

About this business

Location details

6551 Number 3 Rd, Richmond, BC, V6Y 2B6, Canada

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.061 reviews
Select a rating
Alix Zhang's profile image
Alix Zhang 
2 months ago

No one answered phone call. So bad service 

Megan Peng's profile image
Megan Peng 
7 months ago

Very rude, unprofessional saleswoman at Kiehl's richmond centre. She was on her phone when I walked in the store and did not help me when I asked for assistance. When I asked her a question about a product she just said "no, we don't have that" and proceeded to use her phone again. It seems like she doesn't want any customers bothering her during her work hours. Never going to this store again. 

Lea's profile image
Lea 
7 months ago

Everytime I come to this store, their birthday bundle and samples always include watery eye cream. 

Merry Watt's profile image
Merry Watt 
10 months ago

I ordered online about 9 products since they’re having their 40% special for members and ordered about 6 or 7 products. I love their products but I am so disappointed with the online service and delivery. When I went to pay with apple pay it took the wrong address and I called them immediately, they said they can’t change the address (i called them before the item even shipped, literally day after in the morning) since it’s policy and they literally have no way of doing it, so they told me to call the courier service they us... read more

Eugene Avramuck's profile image
Eugene Avramuck 
11 months ago

I am a customer and have been using your products since 2016, Today I visited kehls store in richmond mall, I just got a terrible service, the saleswoman was very rude to me, I felt very awkward. Please take appropriate measures so that when I visit kehls store in richmond mall again I will not suffer from the rudeness of these people who do not respect customers. 

Frequently asked questions about Kiehl's Since 1851

How is Kiehl's Since 1851 rated?

Kiehl's Since 1851 has a 3 star rating with 61 reviews. 

When is Kiehl's Since 1851 open?

Kiehl's Since 1851 is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com