Kiehl's Since 1851

M Sallan 

on Google

2 months ago

FRUD AlERT…I’ve been using this product for a few years now product good but the customer services is a SCAM and LIERS my daughter orders for Christmas as a gift received one package but did not receive the other … tried calling them Many times they say that they would issue a refund but never do or sent a replacement… she spent over $600 so I have to report them fraud and scammers.. very disappointed 

Jake G 

on Google

4 months ago

Recommended to me by a friend and decided to go and see what advice and products they could offer. I was immediately met with a smile by Mikayla (store esthetician) who provided me with excellent service and advice without being pushy or trying to sell me everything in the store. Mikayla tailored the products for me and I couldn’t have been happier. Will for sure be returning in the future. 

Nihar Jena 

on Google

11 months ago

I encountered an extremely rude salesperson at Kiehl's store. Despite my love for Kiehl's products, this salesperson definitely needs training on how to communicate effectively with people. She lacked patience in explaining the product and was very abrupt in her explanations. I hope that someone will provide her with customer service training. 

Phyllis Noda 

on Google

a year ago

Wow! What a difference Kiehl's has made for the skin I'm in! It is truly THE place for genuine, time-honored cosmeceuticals-- they even have a real pharmacist on staff and one on-line to help you make the best choices. I have been using the full line of facial care products customized for my skin for over 2 years now and I am amazed at the difference. After the long shut-down of the pandemic, and my own recent bout with CoVid and two surgeries, my skin looked falkey, dull, lifeless. All those conditions plus, as a "woman of ... read more