Kiehl's

Elin Lee 

on Google

a month ago

I stopped by the store today, 9/18. This is the second time I have been to the store at normal operating hours, and it’s been closed. There was no explanation besides a sign saying the store would close at 7 pm, which does not address the store’s delayed opening. Extremely inconvenient. Please update online hours accordingly. 

Maya Abdulhak 

on Google

4 months ago

The store was very clean and pretty and a girl named Alysha helped me pick out the perfect routine for my skin! I will definitely be coming back thanks to her 

Gyn P. 

on Google

5 months ago

Very disappointing experience with Kiehl’s. My order arrived incomplete, and the items I did receive were in terrible condition. The boxes were damaged and the products looked unsanitary and poorly handled. I contacted customer service expecting a reasonable solution, but instead of correcting their mistake, I was told I would need to spend my own money and time to drop off the return. After being charged for incomplete and defective items, this response felt unfair, unprofessional, and frustrating. I expected much better qu... read more

B obiyaa 

on Google

6 months ago

Alyssia was so knowledgeable and helpful. I went in for my turmeric mask but she helped me get some additional product when i told her my concerns. Thank you Alyssia for being patient and amazing. Ll return soon 

Ian Genove 

on Google

10 months ago

Highly recommend working with Sam on your skincare needs. Sam was very kind, attending, knowledgeable, and understanding of what I was exactly looking for.