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Kiehl's

4.0

About this business

Location details

1961 Chain Bridge Rd, McLean, VA, 22102, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.058 reviews
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Gyn P.'s profile image
Gyn P. 
3 weeks ago

Very disappointing experience with Kiehl’s. My order arrived incomplete, and the items I did receive were in terrible condition. The boxes were damaged and the products looked unsanitary and poorly handled. I contacted customer service expecting a reasonable solution, but instead of correcting their mistake, I was told I would need to spend my own money and time to drop off the return. After being charged for incomplete and defective items, this response felt unfair, unprofessional, and frustrating. I expected much better qu... read more

B obiyaa's profile image
B obiyaa 
4 weeks ago

Alyssia was so knowledgeable and helpful. I went in for my turmeric mask but she helped me get some additional product when i told her my concerns. Thank you Alyssia for being patient and amazing. Ll return soon 

Ian Genove's profile image
Ian Genove 
4 months ago

Highly recommend working with Sam on your skincare needs. Sam was very kind, attending, knowledgeable, and understanding of what I was exactly looking for. 

Maureen Fowles's profile image
Maureen Fowles 
9 months ago

Amazing Products! I love their eye creams their face farmers even there sunscreen. I must have every product. Customer service was excellent. The people there are so sweet. They not all looking to try to grab you for commission. They’re just trying to help you and had fun doing it. Can’t wait to go back. 

Christen Brook's profile image
Christen Brook 
a year ago

I had a wonderful experience at Kiehl’s, and it was all thanks to Daniel! From the moment I walked in, he was so warm and welcoming, making me feel comfortable right away. If you’re looking for great advice and excellent service, Daniel is the person to see at Kiehl’s. 

Frequently asked questions about Kiehl's

How is Kiehl's rated?

Kiehl's has a 4 star rating with 58 reviews. 

When is Kiehl's open?

Kiehl's is open now. It will close at 9:00 p.m. 

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