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Kiehl's

4.3

About this business

Location details

25 The West Mall, Etobicoke, ON, M9C 1B8, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:30 p.m.
Tue10:00 a.m. to 9:30 p.m.
Wed10:00 a.m. to 9:30 p.m.
Thu10:00 a.m. to 9:30 p.m.
Fri10:00 a.m. to 9:30 p.m.
Sat10:00 a.m. to 9:30 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.384 reviews
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jermaine p's profile image
jermaine p 
a week ago

⭐⭐⭐⭐⭐ I had a great experience at Kiehl’s! I was looking for a good face cream, and Sabrina was extremely helpful. She took the time to understand what I needed, recommended the right product for me, and even helped me save money instead of spending more than necessary. I really appreciated her honesty and excellent customer service. Thank you, Sabrina, for making my shopping experience so easy and enjoyable. I’ll definitely be back! 

Xin Yue's profile image
Xin Yue 
a month ago
Selin Ozturk's profile image
Selin Ozturk 
3 months ago

Very poor customer service. I went to the store to return an online purchase, but the staff refused to accept it, claiming it was a final sale item. The product was completely sealed and unopened. After contacting customer service, I was informed that stores are supposed to accept returns no matter if they are final sale or not. However, this one continued to make excuses and would not process the return. In the end, the head office accepted the return by mail. The reason I initially tried to return it in-store was because K... read more

Nandhini Gopal's profile image
Nandhini Gopal 
4 months ago

Lan was very helpful and made sure I got a great deal! 

L Xu's profile image
L Xu 
4 months ago

Frequently asked questions about Kiehl's

How is Kiehl's rated?

Kiehl's has a 4.3 star rating with 84 reviews. 

When is Kiehl's open?

Kiehl's is closed now. It will open at 10:00 a.m. 

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