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Kia Service

2.4

About this business

Location details

2200 US-31 STE A, Pelham, AL, 35124, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
2.412 reviews
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Heder F. Bento's profile image
Heder F. Bento 
on Google
11 months ago

Find another dealership to bring your car. They asked me for 2-3 days to diagnose my car issue and took almost 20 days just for diagnostics then sent me the parts price and 2 days later sent a different price for the same parts (double). I saw people coming back to the shop complaining about the services they did on their cars. 

Anonymous's profile image
Anonymous 
on Google
11 months ago

Find another dealership to bring your car. They asked me for 2-3 days to diagnose my car issue and took almost 20 days just for diagnostics then sent me the parts price and 2 days later sent a different price for the same parts (double). I saw people coming back to the shop complaining about the services they did on their cars. 

Amanda Hill's profile image
Amanda Hill 
on Google
a year ago

If there was a lower rating i would give it. I took my brand new 2024 kia in for the first oil change on a Friday. Four days later my car started making a noise and the oil light came on I had it towed to greenway kia. It took them 2 days to tell me the oil plug hadnt been tighten all the way. When i picked my car up they were rude to me and my car was covered in oil. I will never take another vehicle to the service department again. 

Mary Acoff's profile image
Mary Acoff 
on Google
a year ago

I'm giving Kia Service 5 stars because of they top rated dedicated service department.. unfortunately I wasn't able to get my truck repaired at the time in was in they're shop because of financial difficulties. 

Rusty Ragsdale's profile image
Rusty Ragsdale 
on Google
a year ago

199 dollar labor rate too high 

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Frequently asked questions about Kia Service

How is Kia Service rated?

Kia Service has a 2.4 star rating with 12 reviews. 

When is Kia Service open?

Kia Service is open now. It will close at 6:00 p.m.  

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