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Kia of Frisco Service
- Automotive
- Frisco, TX
About this business
Location details
10220 TX-121 suite 100, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My first ever experience with Vito at DiFeo Kia in Lakewood was beyond exceptional. He truly made me feel like “Familia” ! His professionalism and how personable he was, truly transformed what could have been an extremely stressful experience into an extremely joyful one. I highly recommend him to anyone looking for a seamless and stress free car-buying experience. Thank you so much again Vito for today. You have gained a loyal customer. “ Hai guadagnato un amico e un cliente fedele andando avanti!” Rosa 🇮🇹
I inquired about a vehicle they advertised on their lot. Glenn sent me an info pack. I responded that I would like to come out after work (the dealership is over an hour away from me) or first thing on a Saturday. I got no response. I then sent an email asking if the vehicle was still available, and if it wasn't let me know. No reply. Sent another email asking about the vehicle, no answer. When Katie finally did get back to me after my fourth request of info, she said it was okay to come in and see the vehicle and test drive... read more
I inquired about a vehicle they advertised on their lot. Glenn sent me an info pack. I responded that I would like to come out after work (the dealership is over an hour away from me) or first thing on a Saturday. I got no response. I then sent an email asking if the vehicle was still available, and if it wasn't let me know. No reply. Sent another email asking about the vehicle, no answer. When Katie finally did get back to me after my fourth request of info, she said it was okay to come in and see the vehicle and test drive... read more
I Inquired about a vehicle they advertised on their lot. Glenn sent me an info pack. I responded that I would like to come out after work (the dealership is over an hour away from me) or first thing on a Saturday. I got no response. I then sent an email asking if the vehicle was still available, and if it wasn't let me know. No reply. Sent another email asking about the vehicle, no answer. I guess they don't want to sell vehicles. Probably best going elsewhere as this more than likely indicates how their customer service is.
Unfortunately, I would not recommend their service department due to them throwing parts at a slow oil leak issue I reported. Instead of putting fluorescent die in initially, they just guessed at replacing the oil filter housing and also put in a new gasket on the oil pan. The slow leak was not resolved. This took 3 visits (2 comebacks) after adding fluorescent die to the oil and they stated the oil leak was coming from a wrong size oil plug and wanted to charge for oil plug and additional oil. I approved the original wo... read more
Sharif Mosley made the car buying process painless and stress free. We’ve never purchased a Kia before and he made the decision easy for us. He was open, honest, and could answer all of our questions.
Over paid lease by $100 or more a month for a Kia K4, currently paying $416 for 36 months for a base model. This was with a $1000 down and an only $250 trade in for my 2010 Jeep Liberty. They didn't take time to review my DD214 to get the $500 Veteran discount. Next time I will use Chat GPT or Google Al to look up a proper lease amount. They got me at the right time when I was also getting taken advantage of by the Nissan dealer owned by the same company. Nothing worse than knowing I got ripped off. Lesson learned I guess, a... read more
I purchased a 2026 Kia Sportage. Four days ago while slowing down for oncoming traffic to make a left turn, the vehicle suddenly and without warning accelerated without my foot on the gas pedal. Also prior to that incident but several times that same day (and previous occurrences), there were high RPMs without shifting into the next gear. I made an appointment with Legacy Kia for today. I just received a call saying that they had driven my vehicle six times and didn't experience either of the issues so there's nothing the... read more
Called for a check engine light, granted bought the 2021 Kia Seltos used but did not expect engine light come on 2 mnths after purchase. Called for an appointment was tolld I could not bring car in for service till March 8. Informed them I needed car looked at was going out of town March 1. said I could drop it off but still would not be l ooked at until March 8, asked about rental denied. When I purchesed care I had to go back in 3 times for paper workthey forgeot to have signed, lost my drivers liscense Was a complete inco... read more
Frequently asked questions about Kia of Frisco Service
How is Kia of Frisco Service rated?
Kia of Frisco Service has a 4.8 star rating with 574 reviews.
When is Kia of Frisco Service open?
Kia of Frisco Service is open now. It will close at 4:00 p.m.
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