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Kia of Cerritos
- Automotive
- Cerritos, CA
About this business
Come see why customers looking for a new or used car choose Kia of Cerritos. We also provide our customers with giant deals, giant inventory, and giant customer service, and we're prepared to set you up with the perfect KIA for you and your budget! Visit our website for one-stop online shopping - browse our inventory, even apply for credit! Then stop by the dealership for a test drive today!
Location details
18201 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Had a service appointment at 3:00pm. Arrived at 3:02 and got in line at the express service line. I had to flag down a ****** to get a service number attached to my car and it's currently 3:24 as I write this review with 0 contact with any service providers. I went in to ask if any advisors was going to talk to me and was told the one I was assigned to was going to be coming out. Yeah right.
I have been a customer at the Kia ********************** Dealership in ************* for a few years now, and my experience has been highly disappointing. My car had an oil leak, which I brought to their attention on four separate occasions. The first two times, I was told there was no leak. The third time, they claimed it was due to a bad oil filter, and the fourth time, they suggested it was because of spilled oil during refilling. Each time, they assured me the issue was resolved, yet the leak persisted.Despite being on a... read more
****************** DO BETTER, ******* be professional ,overcharged, and rude unprofessional service received with noncaring attitude.
**************** is NOT AT ALL a concern for this dealership! From the receptionist, who lacks the etiquette for professionalism, to the Service team who cares very little to "service" a client correctly. Dealership up their cost/fees just because they are a dealership, I believe as a client we pay enough in order for them to get the job done and correctly for that matter! I've taken my car in twice for the same issue, paid each time. Customer concerns are left out of work orders in order to ensure no liability falls on the ... read more
Brought my kia optima into this dealership on 11/3 to replace the engine under warranty due to the engine seizing on the highway and leaving me stranded on the highway until i got it towed home . Car went into limp mode and was able to drive to the kia dealership. Once there car was overlooked and i was informed that the engine would need to be replaced due and would be covered under warranty. I was able to get a loaner vehicle a week later after i was advised the warranty was approved and after 2 weeks on 11-27 i got a call... read more
I recently explored a promising lease deal with Kia of Cerritos. *****, a representative, was forthcoming over the phone, assuring me of the deal's legitimacy. However, upon my visit, a shadow of doubt crept in as an unexpected $600 security system fee was introduced. While discrepancies can occur, it's the lack of upfront communication that was disconcerting. An hour's drive based on verbal assurances felt somewhat squandered. It serves as a reminder that potential buyers should emphasize clarity and full disclosure in thei... read more
Do not trust this dealership. They are liars . On October 5th, 2022 they told my wife they would buy her car for $10,800 after they paid off the rest of the car, and we have yet to get a check. They have given her the runaround and now are not answering our calls. They have her car for $3066.12 that they agreed to pay off on the car and we have nothing. They keep giving us excuses as to why they cannot pay us without a pink and all the struggle they are going through to get the pink. They even got us involved in facilitating... read more
Do not trust this **********. They are liars . On October 5th, 2022 they told my wife they would buy her car for $10,800 after they paid off the rest of the car, and we have yet to get a check. They have given her the runaround and now are not answering our calls. They have her car for $3066.12 that they agreed to pay off on the car and we have nothing. They keep giving ** excuses as to why they cannot pay us without a pink and all the struggle they are going through to get the pink. They even got ** involved in facilitating... read more
The cars are all marked up! Ridiculous that a Kia costs more than the Acuras.
Frequently asked questions about Kia of Cerritos
How is Kia of Cerritos rated?
Kia of Cerritos has a 4.4 star rating with 4,964 reviews.
When is Kia of Cerritos open?
Kia of Cerritos is open now. It will close at 9:00 p.m.
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