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Kia of Bowie Service Department
- Automotive
- Bowie, MD
About this business
Whether you're behind the wheel of a new car or driving a model with a little more road under its belt, the right parts can often make all the difference in keeping you going. That's where our auto parts department comes in. We're helping drivers in Annapolis MD, Laurel MD, Waldorf MD, Crofton MD, and Largo MD get the perfect fit to keep on cruising for miles to come.
Location details
16620 Governor Bridge Rd, Bowie, MD, 20716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I purchased my car here and have had it serviced here since. 1st- the rear passenger seatbelt does not work. I had it in for repairs. My seatbelt still does not retract (fairly certain that’s a safety issue) and they failed to put the car back together completely. Last week my son took it in to get two TSBs looked at. One they did not address at all. The other they told him they wouldn’t fix because it was out of warranty. The car has 49k on it and says Kia and NTSA paperwork, the rotors are a part of this 5/60 warranty with... read more
I'm a new kia owner and had a few questions regarding the service notification. Jeremy was extremely nice and helpful answering all my questions and more.
The service is terrible and the customer service sucks. Nobody Answers the phone calls had to leave work just to get an answer or an update about my vehicle. The service manager said that he would take care of me and my vehicle and that was not true… had to stay on him the whole entire time to fix my vehicle. Service Manager said too drop off my vehicle on a Monday and I will have it back in 3-4 days… Can you Say 3-4 weeks and then on top of that he doesn’t have a loaner car too put me in while my vehicle is in the shop. Ple... read more
Cortez and Jeremy are extremely professional and always handle my Service appointments, perfectly, and swiftly I would definitely recommend this service spot
I had a very disappointing experience at the Kia of Bowie Service Department. I stood at the service desk while three service advisers completely ignored me. Two of them made direct eye contact with me but still didn’t say a word—not even a simple acknowledgment that I was there. Customer service is about more than just fixing cars; it’s about making customers feel valued. A simple “We’ll be with you shortly” would have made a huge difference. Instead, I was left feeling like my presence didn’t matter. This is a clear opport... read more
Frequently asked questions about Kia of Bowie Service Department
How is Kia of Bowie Service Department rated?
Kia of Bowie Service Department has a 3.5 star rating with 50 reviews.
When is Kia of Bowie Service Department open?
Kia of Bowie Service Department is open now. It will close at 6:00 p.m.
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