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KFC

3.5

About this business

Location details

371 S Main St, Massena, NY 13662, Massena, NY, 13662, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.565 reviews
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M Habs31's profile image
M Habs31 
3 weeks ago

Said close at 10:00pm. Enter the drive thru about 9:40. Just got done work needed to grab something on my way home. 20 full minutes before closing. Person on speaker told me basically a few things on the menu were available as “they close in 10 minutes”. Again, its 9:40. So actually they had 20 minutes. Straight up said you know what thats pathetic and lazy, ima go give mcdonalds my money. Youre open until 10, meaning people can order until 10. And most of the time, my fries have clearly been cooked and sitting for over a ha... read more

Caydence Alguire's profile image
Caydence Alguire 
2 months ago

Placed a mobile order, when I arrived for pick up I was ignore by an employee hiding by the sinks playing on her phone. It was very obvious she was not attending other work related matters as I could hear a video playing. When she finally came to the counter so I could receive my order she addressed me by saying “yes?” In a very poor manner regardless of being friendly on my end. When I left and opened my order in the car I was missing multiple parts of my actual order, and was given no silverware even though they have none ... read more

Crystal Cook's profile image
Crystal Cook 
2 months ago

The manager was rude and not friendly at all. A large coleslaw should be filled to the brim, not 3 scoops. That is just gouging our money. 

Noah Way's profile image
Noah Way 
2 months ago

The mac and cheese is the only edible thing on the menu. The fries, chicken, new fried pickles, anything you get tastes like its been sitting on the hot line for 2-3 hours. They definitely need to be on top of the food safety 

Madalynn Wilmoth's profile image
Madalynn Wilmoth 
3 months ago

I paid $30 for a meal that was supposed to come with two large sides and they gave me the chicken forgot both my sides and didn't give me a receipt so doubt I can do anything about that. First time ordering will be the last. Wasn't even busy here. 

Frequently asked questions about KFC

How is KFC rated?

KFC has a 3.5 star rating with 65 reviews. 

When is KFC open?

KFC is open now. It will close at 10:00 p.m.  

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