KFC

Kyle H 

on Google

2 months ago

Ordered a bundle meal, the potato wedges were completely old and overdone, chicken was room temperature Old and crunchy, missing multiple other items from the bundle. Called and talked to a manager and promised to make it right if we came back we went back the next morning and they refused to fix it because we didn’t have any of the food to bring back, although that was not previously stated and still got all the crunchy food and had to have that remade as well 

Jaguar B 

on Google

2 months ago

Service was extremely slow — over 40 minutes for a simple order. When I asked for a refund, I was told it couldn’t be done in-store, which was frustrating. I’ve always liked KFC, but this experience was disappointing. Please improve communication and refund options. 

Kathy Hescott 

on Google

4 months ago

Went through the drive-through ordered your New deal seven pieces with two mashed potato sides and I ordered an extra coleslaw. When I get to the window, they take my money and she hands me my bag with supposedly everything that was ordered. I drive 15/20 minutes home take out dinner for my family and there is absolutely no mashed potatoes. How do you think someone would feel when we don’t receive what we pay for. So I called the Brookville location and the phone rings off the hook took me five tries to get someone to answer... read more

Shi'Ann Storer 

on Google

4 months ago

Was given raw chicken today… you’ve been warned