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KFC
- Chicken Shop
- Horseheads, NY
About this business
Location details
2122 Grand Central Ave, Horseheads, NY 14845, Horseheads, NY, 14845, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I placed an online pickup order, said it’d be ready in 5-15 mins. I got there in 8, figured I’d have to wait a couple mins, nbd. I waited 25. Meanwhile, someone else came inside and placed the exact same order I did — they received theirs in less than 5 mins while I still sat there waiting for another 10. Absolutely ridiculous. Employees were friendly and got my order right at least.
Ordered fresh chicken extra crispy received my order in matter of minutes, came home and the chicken is so old it had must been sitting out for at least an half hour very old chicken and refuses to issue any type of refund when you decide to call them they get no answer it goes to voicemail and says enter access code number service and everything is a 1 star very very poor service and refuses to make it right
The wait is always long. They dont care about the quality of food they serve. Hard chicken mashed potatoes with very little gravy. Its sad. Kfc used to be so good. Management should do more quality control.
Forgot part of the meal but they made it right when I went back.
Did an Online order 2 hours before closed. Drove 20 minutes to get there, then was rudely told they were out of chicken. not sure how a store that sells chicken is out of chicken 2 hours before closing. They still charged my debit card and listed the order as picked up so I couldn't even cancel it. Then had to spend 15 minutes of the below average customer service just to get a refund. I've worked in restaurants, I under stand not being thrilled over last minute orders, But this was 2 hours before closing. The person at the ... read more
Frequently asked questions about KFC
How is KFC rated?
KFC has a 3.1 star rating with 343 reviews.
When is KFC open?
KFC is open now. It will close at 10:00 p.m.
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