KFC's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

KFC

3.8

About this business

Location details

2000 N Roberts Ave, Lumberton, NC 28358, Lumberton, NC, 28358, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.8709 reviews
Select a rating
Janice McQueen's profile image
Janice McQueen 
2 weeks ago

Most of the time these people get your order right. Today while I was waiting in line to order I decided to order the chicken sandwich combo special advertised just before you pull up to the speaker. It plainly advertises $7.99. So I continue to order. I was told it would be $9.00 and some few cents. I said wait I ordered the special you have advertised and she stood me down that it was $8.49 because that is the menu price and price inside. Then another person said that it was and they might as well called me a liar. I think... read more

Diane Jimenez's profile image
Diane Jimenez 
2 weeks ago

Ordered a Pot Pie Meal, sign says 7.49, cash register charges 7.69. Asked for the manager, the lady I spoke with said she was the shift person and they haven't changed the price yet. She said she has gotten many complaints and the manager is off today. I suggested removing the huge sign with the price but she shrugged her shoulders. Customer service is lacking at this location. I understand it's only 20 cents, but people work hard for their money. 

Kristen Sturdivant's profile image
Kristen Sturdivant 
2 weeks ago

The Manager Should NOT Be “Allowing” Her Hired Employees To Come To Work Dirty, NOT Being MINDFUL Of Hand Washing & Changing Gloves As NEEDED…NO Excuses. 

Russell's profile image
Russell 
a month ago

I dont like to complain, I understand things happen. But I placed an order 1 hour prior to pickup scheduled for 6:15pm. When I walked in it was the first they heard of the order. Put me at the back of the line of people in the lobby. Continued to serve drive through and I was the last person served. It was a 16 piece bucket and I watched 50-60 pieces of chicken leave during the 45 MINUTES I had to wait. Unacceptable in my opinion. 

Quran Hill's profile image
Quran Hill 
2 months ago

This is by far the WORST KFC ! All the employees ignore the customers & give them attitudes . I don’t understand It’s called fast food and I still wait 20 min for things that were preordered. There’s not communication and they need to be retrained or fired . If you don’t like your job QUIT ! 

Frequently asked questions about KFC

How is KFC rated?

KFC has a 3.8 star rating with 709 reviews. 

When is KFC open?

KFC is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com