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KFC

3.3

About this business

Visit your local KFC at 815 Highway 96 S for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for ... read more

Location details

815 Highway 96 S, Silsbee, TX 77656, Silsbee, TX, 77656, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:30 p.m.
Tue10:30 a.m. to 10:30 p.m.
Wed10:30 a.m. to 10:30 p.m.
Thu10:30 a.m. to 10:30 p.m.
Fri10:30 a.m. to 10:30 p.m.
Sat10:30 a.m. to 10:30 p.m.
Sun10:30 a.m. to 10:30 p.m.
3.3302 reviews
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Stephen T.'s profile image
Stephen T. 
8 years ago

amazingly incompetent. and rude as well. believe it or not as technologically advanced as we are kfc cant take 2 orders from the same car, unless you place 1 order then drive around the building and place order #2 ( i was honestly told that by the rude lady at the drivethru ). needless to say they lost a 60.00 sale and any chance of serving me in the future 

L B.'s profile image
10 years ago

This has got to be some of the worst service of all time. After a year of this you would think it would improve on the Taco Bell service. You ask for no sour cream and you get it. You ask for a ranch taco and get a nacho cheese. Instead of putting a 12 pack of crunchy tacos in a box, they put it in a plastic bag and they get broke up. This is why we go out of the way to the Lumberton location from Silsbee. They need to seriously re-train their workers or fire the complete crew (day and night) and start over. 

Maddie L.'s profile image
10 years ago

Poor customer service. Food not good. 

meadowbrooke83's profile image
meadowbrooke83 
12 years ago
wendy.mccarthy.35's profile image
wendy.mccarthy.35 
12 years ago

The Silsbee, TX KFC/Taco Bell has THE worst customer service of any fast food place I've ever visited. The people that work there must share a brain because not one of them can complete a thought on their own. They're rude, unhelpful and will make you wait and wait and wait. Every time I go there, they mess up my order, stop me in the middle and have to start over because they get confused. They never have enough white meat chicken to get a full bucket. The list goes on and on. I won't go there ever again and I've passed the... read more

Tee P.'s profile image
13 years ago

The quality of customer service has much room for improvement. During my recent visit to KFC/Taco Bell (Silsbee,Texas) drive thru, I was interrupted twice while attempting to place an order, then when I ask if I could substitute a different type of taco on my order the girl said "YOU CAN'T GET THAT!!!" I ask if I could pay extra to substitute it, her reply was very rude and very abrupt "NO". At this time I decided I did not want to purchase anything from here now, or ever! I had to wait 10 minutes in the window to get out be... read more

Frequently asked questions about KFC

How is KFC rated?

KFC has a 3.3 star rating with 302 reviews. 

When is KFC open?

KFC is closed now. It will open at 10:30 a.m. 

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