KFC's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

KFC

About this business

Location details

2115 S Taylor Rd, University Heights, OH 44118, University Heights, OH, 44118, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
NRNo reviews
Select a rating
David B.'s profile image
David B. 
2 days ago

Terrible! We went there on July 4, 2026 for dinner. First, they couldn't find our order. I spoke to 3 different people who kept asking me the same questions over and over again like they were stupid. After I told them what I ordered, they finally found it under a different name. I ordered a 12 piece bucket of chicken and a 4 piece of biscuits. I get home to find they gave us all nothing but legs and thighs! No white meat whatsoever. Not even a wing. We also found a piece of garbage in the bucket. There was also a ton of oil ... read more

Carol G.'s profile image
Carol G. 
a week ago

The manager was very helpful and sweet on a mistake I made on the app.  The order was sent to be picked up at Benton instead of Mt Vernon.  She filled the order anyway while I was messing with trying to fix my mistake.  Thank you for being so kind! 

Donald J.'s profile image
Donald J. 
a week ago

To the ongoing dying world! Been going to KFC for the better part of 40 years. I know nobody give to doodles of how we got here, but the recipe on the chicken has changed (not for the better). I had several other people bring such things to my attention and noticed the last several times it has changed. It makes since in todays world of premium price for low quality product/zero cares! But, every time I have ordered my food from KFC in the OC, order has been correct and hot! Two criteria's that I fell must be met. I do fe... read more

James L.'s profile image
James L. 
2 weeks ago

I am a lover of chicken and I like KFC chicken but this particular KFC restaurant in Thomasville the service is very loud was in there yesterday I was only person in the lobby after 5 minutes nobody noticed me nobody said I'll be with you in a minute sir nothing like I was Casper the ghost and this isn't the first time that this has happened it has happened several times before and I can assure you I will not return to that KFC in Thomasville North Carolina 

Rosa R.'s profile image
Rosa R. 
a month ago

Young lady at drive thru was Very rude, she rolled her eyes and raised her voice at me. She was working at 12 noon on 5/20/26. I normally dont go to KFC, and I want be back. Customer service does not exist anymore. 

Barbara B.'s profile image
Barbara B. 
a month ago

well, we ordered chicken strips and we were directed to Park in parking lot along with 4 other customers. We have been siting here for 20 min when a worker brought someone else's food out. I told her we have been waiting for 20 minutes, she shrugged and said sorry. At 25 min we went to drive thru and they stated food was ready and he didnt know why it wasnt brought out. We got a refund and went to a different restaurant. ZERO STARS NEVER AGAIN. We are at B-Dubs so much better 

Bobby & Susie Vergowven V.'s profile image
Bobby & Susie Vergowven V. 
a month ago

Nasty Chicken they ought to shut the doors 

Adrian B.'s profile image
Adrian B. 
a month ago

I went to KFC on Sunday to pick up dinner for my family. When I arrived, I was told they had no chicken ready and that it would take 15 minutes to cook. I waited in my car and went back inside 20 minutes later, only to be told it was still cooking. I then waited another 10 minutes, and after that they still took about 5 more minutes just to pack the order. In total, I waited around 40 minutes just to receive my food. To make matters worse, when I got home I realized they had completely forgotten one of the meals for a famil... read more

Kat J.'s profile image
Kat J. 
2 months ago

Chicken was died out so bad gave it to my dogs. Hockey puck biscuits. Waste of money. Lesson learned 

Be the first to review

Sharing your experience helps others make the right decision when searching for a business like this.

No reviews

Frequently asked questions about KFC

How is KFC rated?

KFC has no reviews yet. 

When is KFC open?

KFC is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com