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3208 Chili Ave, Rochester, NY 14624, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 10:00 p.m. | |
| Sat | 10:30 a.m. to 10:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
I ordered through the app and went to pick it up on my lunch break. When I got there I was told the cook never showed up and my order would be an extra 20 minutes. I told them to cancel my order and they said they couldn't do it, I had to cancel the order myself. You cant do it on the app but I had to get back to work. I called the 800 number and talked to someone but there hasn't been sign of a return on my credit card. Their customer service is all around is pretty bad.
The food was fresh and hot! I got a Wednesday special. I went about 1pm. Lunchtime when the food is normally hot at any restaurant.
Thankful for all the people who took the time to review this restaurant saved me time money and probably a headache will not even try this place learning from your mistakes
At 4 p.m., out of white chicken. Took the last two crispy beasts preferring original. Chicken was rubbery, smelled greasy. Normally satisfying, not this time.
I came in to pick up an order for Uber eats and it wasn't even ready, staff seemed clueless on how to do things properly, management sat there instead of helping and there was a lot of swearing going on in the kitchen. Hopefully the owners of this franchise location come take a closer look at operations and fix things.
KFC has a 2.8 star rating with 133 reviews.
KFC is closed now. It will open at 10:30 a.m.
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