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KFC
- Chicken Shop
- Tustin, CA
About this business
Location details
1022 E 1st St, Tustin, CA 92780, Tustin, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Terrible service, placed an online order, arrived when it was supposed to be ready, saw on their screen that it had been marked as completed. Then I was told that it would be 2-3 minutes for my potato wedges, a couple of minutes later I was told it would be another 20-30 minutes for my chicken, I told them I didn't have time for that because I had to get back to work and to cancel the order and refund my money, they told me that they couldn't do that, that I had to call into customer service. After a 30 minute phone call I w... read more
I ordered online. Went to pick up 10 minutes after the app said the order was ready. Store rep told me they don't have an order for that person. No wifi service in the area. I go home, and find an email that said I was charged for my order and it's ready at the time the app said it was supposed to be ready. What's the disconnect? Store doesn't know what the app is doing. Bad app. Still haven't gotten my money back. I'm waiting for an account rep in a "queue" after being disconnected on the app. Bad experience and got cheated... read more
Was asked to wait 40 minutes for two meals after they marked my order complete in their system to look good. Refused a refund. No food, no refund. Unacceptable customer service.
I wasn't gonna write this because I felt bad for the employees but honestly kinda ridiculous. I ordered at 6:05pm a online order for 2 sandwich and a fried chicken meal, I arrived at 6:20pm to a restaurant packed with customers none of which had food. I finally received my order at 6:57pm 52 minutes in total a record for waiting for fast food for me absolutely insane but whatever their busy I can maybe chalk it up to low staffing, but after getting home we noticed that one of the sandwiches which was the mikes hot honey was ... read more
Frequently asked questions about KFC
How is KFC rated?
KFC has a 3.4 star rating with 429 reviews.
When is KFC open?
KFC is open now. It will close at 10:00 p.m.
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