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KFC
- Chicken Shop
- Waianae, HI
About this business
Location details
85-054 Kaupuni St, Waianae, HI 96792, Waianae, HI, 96792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 10:30 a.m. to 9:00 p.m. | |
| Sun | 10:30 a.m. to 9:00 p.m. |
I ordered 2 extra crispy chicken breasts through the app. I get there they give me my order and wish me a good day. I get to the car and it's thighs not breasts. I go in and tell them my order is wrong and they tell me they don't have any extra crispy breasts. This is the 2nd time this has happened to me at this location, and both times they did not tell me they were out of breasts, just gave me the wrong order and sent me off, like they are hoping I don't notice. They did give me 2 extra thighs to make up for it but how doe... read more
I’m so sad I didn’t give zero stars I asked her to give me a minute to see what I wanted. She’s like why did you just go to the drive-through? Sorry I hate to say I’m in customer service and we do not act like that.
Customer service here was helpful, however the food here didn't taste like the franchised famous original recipe. Got home to find our biscuits were undercooked or sticky not flaky and smashed. Girl at the window was fine, I think the cooks or management could be ripping off ingredients or cutting corners with the recipe..otherwise it's a corporate issue. Also we ordered a very costly 16piece bucket which was supposed to be a mixture of thighs breats drumsticks and wings. What we got was like 4 backs bone you know the one wi... read more
Kfc is kfc. Its constant and you just need to get there when they first open because sometimes due to staffing they run out of food or won't have certain items
I recently went to the Waianae location today. They still have the same inhospitable general manager named Norma. She is rude and never smiles. I had to call and complain about her service today and due to this location keeping her as a GM, I will always choose another location and not go to this one. The service sucks!
Frequently asked questions about KFC
How is KFC rated?
KFC has a 3.8 star rating with 128 reviews.
When is KFC open?
KFC is open now. It will close at 9:00 p.m.
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