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KeyTrak, Inc.
- Real Estate
- College Station, TX
About this business
Location details
200 Quality Cir, College Station, TX, 77845, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible product with even worse support. They catch you in a service contract then don't live up to their end.
Joe Derossi the rep is a horrible person, he sold us a machine that holds 240 keys, but only gave us 100 key tags. Each key tag is $8.44! Also ANY ISSUE with the machine if you don't have maintenance you have to pay almost $200 per hour. Imagine the lease is for 5 years and you get only 1 year included maintenance. Even if the system goes down they will not fix it unless you pay them about $1500 per year maintenance. Many other companies, avoid this one at all costs.
This is an overpriced POS that has taken 3 drawer replacements just to get one that the bearings don't fall out. While we purchased the 240 key drawers you don't have room for 2 keys on each tracker.
This is a ripoff. Keytrak now is charging us 3 times for maintenance and licensing. Then they send someone to fix one of our machines and charges us for the parts. There was no mention in the contract that they would go up 3 times the amount after one year. We have 6 stores with the same systems. Can't get my Keytrak rep on the phone or email. If you want a hassle then choose Keytrak.
Frequently asked questions about KeyTrak, Inc.
How is KeyTrak, Inc. rated?
KeyTrak, Inc. has a 1.9 star rating with 30 reviews.
When is KeyTrak, Inc. open?
KeyTrak, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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