KeyTrak, Inc.

Chris Williams 

on Google

2 weeks ago

Have had this atrocious problem/product for many years. Its a money pit, always down. Our large facility is actively replacing this guaranteed loss of resources! Run Away! Run FAR AWAY! Its not sabing any money or time. It causes downtime and less production. Outdated, no future. 

Matthew Rosado 

on Google

4 months ago

Requested a quote from them. I work as an internal IT MSP. The rep was TERRIBLE. Very rude. Does not understand corporate hierarchy or what an MSP is LOL. He kept saying I am a reseller haha. 🤦‍♂️ Sooooooo dumb.... I am INTERNAL IT staff dude.... So ridiculous. If you want to be disrespected and want to waste your time, this is the company for you. You have been warned. 

Steven Hillis 

on Google

8 months ago

They told us at the end of last year that they couldn't provide services for our machines anymore. They told us that we would have to cancel or buy new machines. So management chose to cancel. They are still billing us for services they openly cannot provide until May of next year, because they don't seem to consider their own failure to provide services as a breach of contract. That's an interesting bit of company culture that people should probably know about before doing business with them.