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Keystone Rv

2.3

About this business

Location details

2642 Hackberry Dr, Goshen, IN, 46526, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
2.318 reviews
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William Stanley's profile image
William Stanley 
2 weeks ago

We bought a new RV Less than 3 months ago. We are up to over 50 issues. Their warranty is worthless than the paper it it printed on.No help from the dealer. Bring it here ...800 miles away to be looked at and then bring it back again a month later to leave it for a month all while we are suppose to be on vacation. 

Troy Morgan's profile image
Troy Morgan 
3 weeks ago

I hate leaving negative reviews, but my experience with Keystone has been extremely frustrating and has completely ruined my experience with my trailer. I understand that travel trailers are designed to be lightweight and that some components may not be built to the same standards as a traditional home. However, the number of issues I have experienced with my 2022 Keystone Springdale Mini 1760BH has been unacceptable. I have a long list of problems that I have either had to fix myself or continue to replace, and the trailer ... read more

C Smith's profile image
C Smith 
a month ago

We purchased a 2024 hideout with side mount air conditioner. On the past two uses, during a rain we have gotten water leaking into the cabin under the air conditioner. Called customer service and I was just directed to contact a dealer multiple times and told that it’s only covered under a 1 year warranty. This should not happen with a 2 year old unit…. It’s probably been happening every time it’s rained while in storage. Obviously the design and construction of this is a problem if you read forums online but the company won... read more

Tracey Butler's profile image
Tracey Butler 
a month ago

DO NOT PURCHASE FROM KEYSTONE We paid $110K for a $140K fifth wheel less than two years ago and have had nothing but problems. Flooring was not attached, leveling jack installed improperly, electrical and wiring issues throughout the camper, plumbing issues, inverter went out, faulty outlets, slides broke, seals on slides tore and came off, leaking inside the camper, chairs breaking, doors not shutting, wall separating in closet, brake problems from purchase. We are paying a bit out of pocket even with an extended warranty. ... read more

David Seaman's profile image
David Seaman 
a month ago

Got my RV and got the heck outta there fast!! 

Frequently asked questions about Keystone Rv

How is Keystone Rv rated?

Keystone Rv has a 2.3 star rating with 18 reviews. 

When is Keystone Rv open?

Keystone Rv is closed now. It will open on Monday at 8:00 a.m. 

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