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Keystone Pointe
- Rehabilitation Center
- Lagrange, OH
About this business
Location details
383 Opportunity Way, Lagrange, OH, 44050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were really pleased to walk into the facility and see a high level of engagement in activities and a clean environment. We briefly met with the administrator. The biggest takeaway was speaking to a family member of a resident who stated this place has a great team that is for the residents and each other, even when staffing is short- they unify together to get the job done! Well done Keystone!
On the surface, it was ok. Had a little problem early with our mother's care, but was addressed. Had to actually ask if they could clean a floor due to the dirt that one could see. When all said and done, it's a business and when there are people in a room, money is coming in for them. I also understand they deal with death on a regular basis. Our mother passed away on a Sunday night. While we were upset with her passing, it felt like from their end, "next patient." The hospice nurse was even somewhat indifferent to us when ... read more
My family member is a resident at this home and if I could give them 0 stars I would. They mistreat their patients more than I could imagine. Not giving them medication when they need it, stealing items from residents, abusing the residents physically and mentally. They have no empathy toward their residents and do not care about what families have to say. Stay FAR away from this place. It may seem good from a distance but please do not send anyone here. My family member has not been given her medication as prescribed, has h... read more
Frequently asked questions about Keystone Pointe
How is Keystone Pointe rated?
Keystone Pointe has a 4.1 star rating with 97 reviews.
When is Keystone Pointe open?
Keystone Pointe is open now. It will close tomorrow at 12:00 a.m.
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