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Keystone Cooperative
- Home Services
- Buchanan, MI
About this business
Location details
16724 Bakertown Rd, Buchanan, MI, 49107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called and ordered propane on Monday, they called me on Tuesday telling me that the delivery driver was out and they were asking if I’d be home to open my gate, I asked for an eta because I would’ve had to leave work and they told me the driver would call with an eta. Never recieved a call and propane wasn’t delivered.. called the after hours line and she left a message for the office.. got a call on Wednesday from a very rude and unhappy person in the office who kept talking over me and telling me that my propane would come... read more
The staff in the Lebonon office is kind but I am blind and was bullied by the man that does service and made me feel unsafe. And after taking a stand against this bully the manager is taking my tank and I will have no propane this winter. It is an unjust world and this company is highly disrespectful toward the disabled
Ordered fuel and paid for it on Feb 5 2025 at 35%. Ask for her to send us a receipt of receiving payment and was told not sure how to do that and I said send it through email or IM. I did get the receipt for the fuel. It is now Feb 19th have not received our fuel yet! In January we ordered at 20% prepaid it again it took about 2 weeks to get and we ran out of fuel before it was delivered. This women never knows when it will be delivered could be next week next month or next year! I’ve made several complaints about the lack o... read more
Customer service is incredible, always helpful and patient. Delivery spot on, always polite, never have to worry about the level in my tank.
I called for three days, my wife called for 5 days to pay our bill. We each left several messages with no call back. Must have been a fluke, I called and someone answered, then come to find out a 5% card fee. BS. To pay online you have to be approved to do that thru I T. BS. Last fill up with your company. Keystone CS is horrible, it was better with Endeavor.
Frequently asked questions about Keystone Cooperative
How is Keystone Cooperative rated?
Keystone Cooperative has a 2.7 star rating with 7 reviews.
When is Keystone Cooperative open?
Keystone Cooperative is open now. It will close at 5:00 p.m.
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