Keys to the Lake, LLC

Katie Towey 

on Google

2 weeks ago

I can’t stress enough please do your research into this place, Kate (unfortunate I have a similar name as her) contacted my sister after i left a review! Trying to get me to take down my statement! Well I would also like to receive my full deposit back so I guess we both wont get our way. Cleaned and prepped the house for our move out better than it was cleaned for us to move in. She says she “paid” for professional cleaners, but I’m pretty sure you’re supposed to do that before a new tenant moves in anyway so why it came ou... read more

Jesse Swigart 

on Google

2 weeks ago

Oh boy where do I begin. I’ll keep this as short as I can. Rented from them for a year, right on the water. While their customer service is friendly, definitely one of the worst property management companies I’ve rented from. We failed to read the fine print on our lease when we told a relative they could temporarily park a jetski on our lift, completely our fault but what bothers me is that it was parked there for 45 minutes before Keys to the Lake told us to move it. I would assume the owner of the rental either lived very... read more

Natalie Towey 

on Google

2 months ago

I would never recommend this property management company to anyone. Our experience with Keys to the Lake was disappointing and incredibly frustrating. From the start, the house was in unacceptable condition — dirty, unprepared, and clearly not cleaned before we moved in. Despite that, we took it upon ourselves to clean and maintain the place throughout our stay. Their negligence became even more apparent when we were left without running water for several days. There was no urgency, no real effort to fix the issue, and certa... read more

Katherine 

on Google

2 months ago

I normally don’t leave long reviews, but this experience was so frustrating, disappointing, and frankly, disrespectful that I feel obligated to warn others. When we first arrived at the house, it was filthy. I’m not just talking about a bit of dust — we literally found bricks in the toilet, dirt and grime throughout the kitchen and bathrooms, and clear signs that the place hadn’t been cleaned properly, if at all. We had to deep clean the entire house ourselves just to feel comfortable living there. This was not what we paid ... read more

raelyn mcallister 

on Google

2 months ago

These people don’t care about their tenants. It doesn’t matter how nice you are or how well you take care of their place. It took them a month to fix very apparent growing mold. They’ll allow your neighbors to spread infestations without requiring them to maintain any pest control, instead it’s optional. They said no cats but ended up living next to 10. They said no felons but ended up having to move my whole family after a neighbor who had multiple felonies tested positive for meth when she got arrested, nothing was done by... read more