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KeyBank
- Finance
- Glastonbury, CT
About this business
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more
Location details
2510 Main St, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Glastonbury is one of the worst branches of KeyBank by far. On the behalf of my mother, I have spoken to multiple bank tellers and personally the branch manager to resolve this credit card payment issue, but they are all incompetent in coming to a consensus to resolve this matter. It has been almost TWO WEEKS. The credit card (CC) statement balance was due on Tuesday, July 16th, 2024, and I was there with my mom in person to help her pay the CC statement balance in full. We were there around 2:45 PM at the Glastonbury branch... read more
Terrible customer service, take way too long, and barely do their job. Let alone having such low withdrawal limits on the atm. This bank is awful go somewhere else.
Terrible customer service, take way too long, and barely do their job. Let alone having such low withdrawal limits on the atm. This bank is awful go somewhere else.
Drive thru not opened at 9am then waited in drive thru line for over 20 minutes for customer ahead of me
I had an absolutely terrible experience with this branch specifically and the KeyBank call center. In total I dealt with 3 call center employees and 2 branch employees (Danielle and Isabelle) whom all of which were incompetent and unprofessional. All I was given is the run around and lied to and told that I'd hear back from them regarding my situation, in total it has been a month+ and I have yet to receive a single phone call from anyone/a manager. I will never waste my time with this branch again.
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2.9 star rating with 17 reviews.
When is KeyBank open?
KeyBank is closed now. It will open on Monday at 9:00 a.m.
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