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KeyBank

3.0

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

1248 Dixwell Ave, Hamden, CT, 06514, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.022 reviews
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Francie Malina ( Westchester County, New York)'s profile image
Francie Malina ( Westchester County, New York) 
on Google
5 months ago

They are the worst!!!! DO NOT OPEN an account here. You can't send a wire without going into the branch. They can't do anything over the phone. Their customer service is awful. SAVE YOURSELF THE HASSLE. They waste your time, hang up on you and have no answers! I am disgusted. 

Sheyla Moncayo's profile image
Sheyla Moncayo 
on Google
8 months ago

If you’re considering banking with Key Bank, prepare yourself for a masterclass in time-wasting and frustration. My recent experience has been a perfect storm of poor management. I booked an appointment with 2 days in advace at their branch, thinking I’d finally be able to address some pressing issues. Upon arriving, I was informed that I’d need to wait for the manager. Fair enough—except when I asked how long this wait might be after waiting 20 minutes, I was met with a blank stare and the response that they had no idea whe... read more

Jotty Estrella's profile image
Jotty Estrella 
on Google
a year ago

I honestly wish I can give his bank negative stars. These people have been toying with my money, miscounting, depositing and attempting to withdrawal. I do not recommend anyone to this branch. Tellers need to be retrained. 

Dannette Ramos's profile image
Dannette Ramos 
on Google
a year ago
Mamie Darden's profile image
Mamie Darden 
on Google
a year ago

Disappointed with service of Paul at Dixwell Ave, Hamden, Ct branch. Yesterday instead of acting like a banker he acted as a councilor, analyst or parent. He may benefit from supervision OR consequences for his inappropriate remarks with emphasis on expectations ART to his job description. Because of him I must use an inconvenient branch or close accounts. 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3 star rating with 22 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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