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KeyBank

2.7

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

201 W Main St, Centralia, WA, 98531, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.740 reviews
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Loretta Keenan's profile image
Loretta Keenan 
a day ago

Senior citizen here....bank has been charging me 20 dollars a month for a savings account even though I asked at the time I withdrew a larger sum of money if there would be any charges when asked if I wanted a savings account......they said no at the window....The abusive acting manager told me I should have read the fine print...I was entitled to a free savings since I also bank there....she admonished me for taking up her time.....she jumped up rushed toward me became more verbally abusive insisted I leave the bank....her ... read more

S Lovetta's profile image
S Lovetta 
a year ago

In typical KeyBank fashion, there’s one teller to handle the line while the manager sits in their cubicle and ignores the long wait for customers. The teller Bell, did a great job though. Just so tired of the long wait every time I visit a KeyBank. 

Sara Bronson's profile image
Sara Bronson 
8 years ago

Absolutely the worst customer service I've ever dealt with in 30 years of banking. I move several thousand dollars through my accounts here and they let me know they had no interest in dealing with my issue, and when I said I'd close my accounts they didn't care. So today I switched my 3 direct deposits and I am moving to a bank that has customer service. The bank manager Mr Hernandez lost a good customer 

Stefany Barnes's profile image
Stefany Barnes 
8 years ago

Not a happy person. Made a mobile deposit on Saturday, was told my funds would be available on the next business day. Here I am not able to make my payments because I am still waiting. I talked to three different halfwits from this stupid bank. All of which gave me the same monotone, "I'm sorry ma'am. I can't really do anything for you." horrible customer service. Horrible banking service. Thank you for the late fees key bank. You suck! 

Shandelle F's profile image
Shandelle F 
a year ago

Depending on the tellers mood in the drive thru I guess determines if they let you get a money order thru the drive-thru teller . I’ve gotten plenty of money orders in the last 2 years and not one of them have I had to go into the building for . But now all of a sudden they aren’t supposed to do it . I guess it will be like a game of Yahtzee now on if you can or can’t 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.7 star rating with 40 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 5:00 p.m.  

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