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KeyBank
- Banks
- Tacoma, WA
About this business
Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more
Location details
1425 E 72nd St, Tacoma, WA, 98404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service seriously needs to be reevaluated. Mac was very snarky with how she spoke to me. I do not understand what I did to make her speak to me that way. I already had done what she requested. She did not look close enough to see that I did.
POOR POOR TIME MANAGEMENT BY THE MANAGER!!! I HAVE GONE HERE MULTIPLE TIMES ONLY TO HEAR: SHE IS ON LUNCH. DOES SHE TAKE 3HRS ON LUNCH????? LITERALLY, SHE IS NEVER AROUND LEAVING THE EMPLOYEES TO SUFFER!!!!! SHE NEEDS TO WAKE UP!!!!! TO MAKE IT WORSE, IT SEEMS THE STAFF ARE TOO BUSY ON THEIR PHONES INSTEAD OF HELPING US!!!!
Went to set up a checking account and sat in the lobby for 10 minutes until they had NO customers and didn't have a single person ask to help me. I guess I dodged a bad experience by walking out of a business withTERRIBLE customer service.
Hassle every time I go. Asked to raise daily limit on one of my old accounts I opened as a minor which I have had almost 8 years now and STILL have yet to “reset” it. Bank teller mistakenly merged accounts with co-signer/linked party (“and”) so when my other party took out money through THEIR debit card that is a whole different routing number through Key bank it was taken out of one of mine. Attempt to re open MY adult account or another account in general and they tell me they will get back with me every time. Tell me I ca... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2.8 star rating with 24 reviews.
When is KeyBank open?
KeyBank is open now. It will close at 5:00 p.m.
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