KeyBank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

KeyBank

2.4

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

3337 Consaul Rd, Schenectady, NY, 12304, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.420 reviews
Select a rating
Sarah Conboy's profile image
Sarah Conboy 
on Google
3 months ago

Having been a Key customer for almost 3 decades I was dissatisfied with the branch manager’s response when trying to coordinate an appointment time for a routine matter. I experienced minimal effort and very little flexibility on his part when I called for help on a timely matter. I’ve experienced better service and support at the Latham branch. 

Madison Tribley's profile image
Madison Tribley 
on Google
6 months ago

My parents have banked with Key since the late 90s and they’ve been so welcoming & helpful to me as my father ages. Kevin; who we work with quite often has a fantastic relationship with my dad & I’m very thankful for everything they’ve done for us at the Consaul Rd AND Altamont Ave branch. 

Joshua Meisner's profile image
Joshua Meisner 
on Google
a year ago

I waited in line to drop of deposits from my store. It only took about 10 or so minutes but when I approached the teller with the deposits she pointed at the wall. She said I could "drop them off at the after hours deposit box." Correct me if I'm wrong but couldn't she have just taken the deposits instead of making me stand outside? 

Andrew Edwards's profile image
Andrew Edwards 
on Google
a year ago

This is my current truth, on things I extremely experienced, and as expected. I believe the people and governments on this planet, and platforms. Shall the people and governments be in control in power on this planet? They should be able to make decisions for the other departments, local state federal, and make greater economic development decisions. Capitalization trades for everyone on this planet. So the stock market can skyrocket diamond green up percentage for everyone on this planet. So 999 Googlplex needs and wants ca... read more

Christina Carlin's profile image
Christina Carlin 
on Google
a year ago

What kind of operation are you running here? Why would you not cash YOUR OWN check for less than $1000 that you probably see all of the time? It must be my ethnicity and just good ole racism. Horrible horrible experience at this place. Also I have been in banking for many years and banks do not hold checks that are not going to be cashed or deposited right away. What were you planning on doing with the check especially for a non customer? Avoid this place at all costs because they obviously have no clue what they are doing. 

View all google reviews

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.4 star rating with 20 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com