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KeyBank

2.4

About this business

Location details

34801 Euclid Ave, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.426 reviews
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Lynda Fye's profile image
Lynda Fye 
2 weeks ago

UPDATE: KeyBank is absolutely the worst bank I have ever used. We have been clients for about two years, and they rarely get anything right. Their online bill pay system is a total mess. I just tried to pay our trash bill—which has always been electronic—and the system suddenly claimed it was a paper check, while indicating there's no address in the system because it's an electronic payment. On top of that, we closed an account to move the funds into a CD, and they messed that up, too, resulting in basically no interest for... read more

Ali Jutt's profile image
Ali Jutt 
a month ago
G Smith's profile image
G Smith 
3 months ago

Have always found this branch in Eastlake with outstanding customer service. They’ve answered any questions I have and have gone the xtra mile to help me accomplish my goals. Been there more than a decade. 

Jennifer Angelo's profile image
Jennifer Angelo 
5 months ago

This location is horrible. I had an issue with not being able to add my daughter to my account as a benefiary. The one guy who has a cubicle all the way to right said they couldn't add her. And there is nothing i could do about it. The branch manager gave me a different alternative which I didn't like. Then I went to the Eastlake location and they actually cared. We came up with a solution on how to do it. They are so helpful, and knowledgeable about accounts. I went to that location to take all my money out. I decided to st... read more

alan barnes's profile image
alan barnes 
6 months ago

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.4 star rating with 26 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 4:30 p.m. 

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