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KeyBank

3.5

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

184 S Union St, Spencerport, NY, 14559, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.58 reviews
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Smiles's profile image
Smiles 
on Google
a year ago

Honestly sad that a bank of this size is incompetent to this point. The staff always seem like they don’t want be there and make frequent mistakes while counting your cash and you have to double account it and the manager I believe her name is tarisa (may be incorrect) is very unprofessional and tends to brush clients off or constantly talks over them. I will be shutting down my account after this experience even though this is the closet bank to where I live. KeyBank how hard is it to actually train your employees properly ... read more

Ralph Muffler's profile image
Ralph Muffler 
on Google
a year ago

Shout out to Jonathan at the Spencerport NY branch. He put the extra effort in to help us attain a very dated lien release. Thank you so much for great customer service! 

vanessa Rodiguez's profile image
vanessa Rodiguez 
on Google
3 years ago

Gates store is the only store I go too and Never had a problem with them 

James Sapienza's profile image
James Sapienza 
on Google
3 years ago

Everyone there is very competent and friendly. I've been frequenting this bank for decades and have never had a negative experience. They seem to go the extra mile to be nice and provide prompt service. 

Kris Oaks's profile image
Kris Oaks 
on Google
6 years ago

I have banked here for years. The Branch Manager as well as the entire staff are great. Very helpful, friendly, and accommodating! 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.5 star rating with 8 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open on Monday at 9:00 a.m. 

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