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1 N Main St, Cortland, NY, 13045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I made 2 appointments for Saturday morning, one at 10 am to open a checking acct, one at 11 for a notary signature. Upon arrival I was told I had a 10 am appointment with a girl that did not work Saturdays from a teller that was shouting at me across the lobby. I was told I would have to wait until 11am for my notary appointment. I got in line so I could verify that the notary was available if I waited until 11. The teller then says, we do not have someone here that could notarize anything for you! I was rescheduling my appo... read more
They did a fantastic job setting up my accounts and helping me best manage my funds . Everything was clearly explained and they answered all of my questions.
I've had nothing but wonderful, fast service with this bank, and every interaction has been stellar. Today was just an absolutely rotten day for me, and along came Jessica. Her smiling face and happy demenor always make such a world of difference. I left with a smile on my face and 2 little ducks in my pocket after an exchange asking how I was doing, and a reply of "oh, just ducky." She was a wonderfully bright spot in a cloudy day, and is an absolute gem of a person! Wonderful service, wonderful staff, wonderful experience!
They are very kind, professional and do what they can to help if there are any issues. Exactly handling potential fraud issues.
KeyBank has a 3 star rating with 22 reviews.
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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