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KeyBank

3.7

About this business

Location details

5737 S Transit Rd, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.728 reviews
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Kristin Tubo's profile image
Kristin Tubo 
3 weeks ago

Wanted to cash a KEY BANK issued check today. Not an account holder there. $7.50 fee, scanned both sides of my license, I needed to list "an occupation" and a "contact number" - and the contact number is not a phone number but my FULL social security number??? Seriously? What gives you the right/authority to require a SS #? First and last check I will take there. 

Linda Horan's profile image
Linda Horan 
a month ago
Stephanie Culligan's profile image
Stephanie Culligan 
a month ago

My 18-yr old son recently opened a savings account with Key Bank in Lockport NY. TODAY he received an unusual email and phone call from Yvonne M. asking him to take a picture of his social security card and email it to her. I called the bank and had to leave a voicemail to speak with the manager. On the line with the fraud dept now. Awaiting a call back from the GM. This is completely unacceptable, unsafe, unusual in the banking industry to expect someone to send this via email or tell it to you over the phone. Spoke with th... read more

J Mercurio's profile image
J Mercurio 
a month ago

ATM frequently not working both inside and outside. ATM ate my debit card and wouldn’t complete my transaction. Automated system was a nightmare. I had to take off work and come in the next day to take care of it. 

Julia Gaik's profile image
Julia Gaik 
a month ago

I came in this morning to advise the bank I would be traveling. The gentleman at the counter was so helpful, kind and very friendly 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.7 star rating with 28 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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