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KeyBank

3.2

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

1500 Edgewater St NW, Salem, OR, 97304, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.213 reviews
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Christina Spring (Christie)'s profile image
Christina Spring (Christie) 
on Google
2 months ago

The service used to be better here. I miss the previous manager. I called and asked to talk to the branch manager, for information only she could give me, on three separate occasions two weeks ago. Each time, someone took a message and no one called me back. The manager just before the current one was pretty awesome service-wise. I could tell he cares about his clients. If I knew what other bank or Key branch he went to, I'd follow him to do my banking, for sure. 

Mrlaketiticaca's profile image
Mrlaketiticaca 
on Google
9 months ago

Eric and his staff are always professional and go above and beyond the average customer service experience. 

Walt Cooley's profile image
Walt Cooley 
on Google
11 months ago

Horrifically Long story made short, they will botch their investigations so badly that they charge you off to debt collectors for no reason, steal your paycheck, and prevent you from banking with 90% of other banks because they will file a false report to chexsystems which will de-bank you from most places in America for months if not years I would not recommend that experience to my worst enemy 

Don Brock's profile image
Don Brock 
on Google
a year ago

I'd rather go to the Dentist everyday, than have to go to this bank. It's always a huge hassle 🙄 Customer service at this bank is lacking drastically. Never fails, no matter how simple the task. It WILL be a huge pain in the butt at this bank. They use the same excuse everytime. We are short staffed. 🙄 been hearing that for years now. Hire people then. When there's a long line of customers that have been waiting for a long time. Maybe don't stand around just chatting instead of helping customers. Smdh 

Kendra L's profile image
Kendra L 
on Google
2 years ago
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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.2 star rating with 13 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 6:00 p.m.  

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