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207 N University Ave, Provo, UT, 84601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My grandfather, who I look after, tripped and fell in the street last week, right outside your door. He hit his face rather hard and there is a definite mark there and on his elbow. He entered your business and asked if he could use the restroom to look at his injury. He was turned away for not being a member. Well, I am a member. Rather was. If you can't let an elderly person use a mirror, how can I trust you to take care of me?
Business response:
Alisha, We’re sorry to hear this happened to your grandfather. This is not the type of experience we strive for. I’ll be passing the information to the appropriate management for you. Please send us an email to KeyBank_Help@KeyBank.com if you like to share anything else with us! ^KeyBank Customer Care
My grandfather, who I look after, tripped and fell in the street last week, right outside your door. He hit his face rather hard and there is a definite mark there and on his elbow. He entered your business and asked if he could use the restroom to look at his injury. He was turned away for not being a member. Well, I am a member. Rather was. If you can't let an elderly person use a mirror, how can I trust you to take care of me?
KeyBank has a 3.1 star rating with 33 reviews.
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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