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KeyBank

2.5

About this business

Location details

838 E Baltimore Pike, Kennett Square, PA, 19348, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.515 reviews
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Myke Serfass's profile image
Myke Serfass 
a month ago

I've had a Key Bank checking account for years in good standing. I was hit with three overdraft fees (total $60) for a transaction that should have been denied. The bank allowed it anyway and then charged me multiple fees. I contacted customer service, but the issue wasn’t fixed. I paid the overdraft situation less than 24 hours after it was created and was still hit with an "unresolved overcharge of $20" for not immediately paying the fees, when I paid the overdraft. I requested a refund of the $80 in fees total. I was told... read more

David Torres's profile image
David Torres 
6 months ago

I dont normally do reviews but this bank is so trash i had to. Opened the account a month ago and regret it with a passion. Even after 30 days they still holding checks for 7+ days. Horrible. I’d torture an enemy if i suggest them this bank. 

ORA PROPERTIES LLC's profile image
ORA PROPERTIES LLC 
6 months ago

Horrible bank. Good luck getting your money out or transferred if needed. They “cant” verify any of my accounts, zelle has a 10 day hold and a $500 max transfer daily . Trying to figure out how to get my money OUT to close this account 

Naya Brown's profile image
Naya Brown 
7 months ago

Joseph and Archana are both wonderful help at the bank. As a single mother starting over they give great financial advice and they always provide above and beyond customer service! 

Brian Smith's profile image
Brian Smith 
8 months ago

Zero percent chance I’d ever do business with these people. I paid off my car and yet they took my monthly payment after the pay off. Now they have to send me a check that won’t be issued for 15 business days. Unbelievable, STAY AWAY FROM THESE PEOPLE… RUN FAST AND FAR 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.5 star rating with 15 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open on Monday at 9:00 a.m. 

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