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KeyBank

2.4

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

9930 Edmonds Way, Edmonds, WA, 98020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:30 p.m.
SunClosed
2.421 reviews
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Mary Mac's profile image
Mary Mac 
on Google
7 months ago

If you have somebody in customer service they really need to be able to communicate. I can't understand a word Justine says even after the third time I had to ask the same question. Communication is imperative in customer service especially at a bank. This is the key Bank in Edmonds Wa.please look into this. I see there has been other disappointments as well. Thank you. 

Bj Hedahl's profile image
Bj Hedahl 
on Google
10 months ago

Walked in to DEPOSIT money in an account and was told by a person I could barely understand, because American English was not their native language, that I would need to know the account number, even though I knew the address and name of the person and had made deposits at another branch many times. 

Linda Schrubbe's profile image
Linda Schrubbe 
on Google
a year ago

I've bank here for 24 years 

SONDZO Arby's profile image
SONDZO Arby 
on Google
a year ago

They definitely need more people I came to get direct deposit form it's been an hour that waiting for that. Very poor customer service!! 

Jenna Ronich's profile image
Jenna Ronich 
on Google
a year ago

Opened accounts recently with Justine. After depositing into new accounts I did not receive change as I should have for starters. I then waited the two weeks it takes to get mailed your first card as they do not print first cards. I ultimately did not receive any card, limiting my use of the new accounts for even longer. Stopped into Lynwood branch and was told a card was never ordered. Had to swing back to Edmonds to ask for them to send another card and wait another 2 weeks. Wasted more time in the lobby as there’s only 1 ... read more

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.4 star rating with 21 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 10:00 a.m. 

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