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Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more
9930 Edmonds Way, Edmonds, WA, 98020, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 1:30 p.m. | |
Sun | Closed |
Walked in to DEPOSIT money in an account and was told by a person I could barely understand, because American English was not their native language, that I would need to know the account number, even though I knew the address and name of the person and had already made deposits at another branch many times.
Horrible and incompetent branch manager Sara Ziad. Avoid this location!!!
I went in with a Keybank check made out to me and I got charged $7.50 to cash the KEYBANK check. This was at the Edmonds Way location. I didn't get the managers name who could have easily waved the fee at least one time for me, but she is an absolute imbecile. She tried to get me to open an account while telling me they are better than B of A. All that this interaction did was insure that I will never step foot in a Keybank again.
If you have somebody in customer service they really need to be able to communicate. I can't understand a word Justine says even after the third time I had to ask the same question. Communication is imperative in customer service especially at a bank. This is the key Bank in Edmonds Wa.please look into this. I see there has been other disappointments as well. Thank you.
Walked in to DEPOSIT money in an account and was told by a person I could barely understand, because American English was not their native language, that I would need to know the account number, even though I knew the address and name of the person and had made deposits at another branch many times.
KeyBank has a 2.2 star rating with 24 reviews.
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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