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Keybank

3.5

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices, a network of 1,200+ ATMs, telephone banking centers 800-... read more

Location details

2566 E Aurora Rd, Twinsburg, OH, 44087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.515 reviews
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Robert Voss's profile image
Robert Voss 
on Google
a month ago

Longtime customer of Key Bank. Went to the Twinsburg branch for a car loan and they were nothing but professional, helpful and personable. I appreciate what they do and highly recommend this branch and the classy folks that work there. (I worked with Jonathan & Rozlynn)  

Cindy Kountz's profile image
Cindy Kountz 
on Google
8 months ago

This Key Bank branch sent the paperwork to the wrong company, missing the deadline causing a hefty penalty that goes away if we return the investment to the original company. I would highly advise against using Key Bank as this was a third error on their part that I've had to deal with. Their hours also suck. Pick any other bank. 

Rachel Rosenlieb's profile image
Rachel Rosenlieb 
on Google
3 years ago

Absolutely worst experience ever, complete waste of my time! Never returns a call and makes you feel like your a bother 

C Caruso's profile image
C Caruso 
on Google
3 years ago

I signed up for the $200/$200 promo Key was offering. I followed all of KeyBank’s requested requirements and I am STILL waiting for my (first) $200 promo. No one has answers as to why I have not received the promo, as of yet. What a shame that a company such as this can not follow through on their offers (or offer reasonable answers?) This is the second time Key has caused issues with my banking. Should have learned the first time...shame on me. 

Greg Kopniske's profile image
Greg Kopniske 
on Google
5 years ago

Terrible bank. Was told I could not pay (in cash) my property tax because I did not have an account there but my son does. Called another key bank branch and they said I could pay it at there branch, then was told I couldn't due to money laundering issues! Will never deal with this bank again. 

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Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 3.5 star rating with 15 reviews. 

When is Keybank open?

Keybank is closed now. It will open at 9:00 a.m. 

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