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Keybank

3.3

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices, a network of 1,200+ ATMs, telephone banking centers 800-... read more

Location details

2566 E Aurora Rd, Twinsburg, OH, 44087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.316 reviews
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F n panno's profile image
F n panno 
on Google
4 weeks ago

I went to pay my tax bill on a Saturday. The teller was extremely rude and hostile almost. I ended up taking it to FedEx and paying $33 to have it sent overnight. I contacted management with the bank and they were just as bad as she was. Go to a different bank. 

Robert Voss's profile image
Robert Voss 
on Google
5 months ago

Longtime customer of Key Bank. Went to the Twinsburg branch for a car loan and they were nothing but professional, helpful and personable. I appreciate what they do and highly recommend this branch and the classy folks that work there. (I worked with Jonathan & Rozlynn)  

Cindy Kountz's profile image
Cindy Kountz 
on Google
a year ago

This Key Bank branch sent the paperwork to the wrong company, missing the deadline causing a hefty penalty that goes away if we return the investment to the original company. I would highly advise against using Key Bank as this was a third error on their part that I've had to deal with. Their hours also suck. Pick any other bank. 

Rachel Rosenlieb's profile image
Rachel Rosenlieb 
on Google
3 years ago

Absolutely worst experience ever, complete waste of my time! Never returns a call and makes you feel like your a bother 

C Caruso's profile image
C Caruso 
on Google
3 years ago

I signed up for the $200/$200 promo Key was offering. I followed all of KeyBank’s requested requirements and I am STILL waiting for my (first) $200 promo. No one has answers as to why I have not received the promo, as of yet. What a shame that a company such as this can not follow through on their offers (or offer reasonable answers?) This is the second time Key has caused issues with my banking. Should have learned the first time...shame on me. 

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Frequently asked questions about Keybank

How is Keybank rated?

Keybank has a 3.3 star rating with 16 reviews. 

When is Keybank open?

Keybank is open now. It will close at 6:00 p.m.  

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